Built-In Security At Every Layer
Comprehensive security controls protect your data, devices, and operations across the entire platform.
Role-Based Access Control
Granular permissions with distinct roles for customer portal and backoffice users.
- Owner, Admin, Purchaser roles
- Employee and Viewer access
- Super Admin backoffice control
- Custom permission policies
Complete Audit Trails
Every action logged and timestamped for complete compliance and accountability.
- User activity tracking
- Change history logs
- Order and fulfillment trails
- Inventory movement records
Multi-Factor Authentication
Secure authentication with MFA support and session management.
- Email verification
- MFA options available
- Session timeout controls
- Password policies
Data Encryption
End-to-end encryption for data at rest and in transit.
- TLS 1.3 encryption
- Encrypted database storage
- Secure API communication
- PCI-compliant payments
Multi-Org Isolation
Complete data segregation between organizations with row-level security.
- Row-level security (RLS)
- Organization-based isolation
- Cross-org visibility for MSPs
- Hierarchical relationships
Compliance Framework
Designed with SOC 2 best practices and comprehensive compliance controls.
- SOC 2 aligned controls
- GDPR compliance support
- Data retention policies
- Regulatory reporting
Distinct Roles forComplete Control
From viewing-only permissions to super admin capabilities, control exactly who can do what across your entire organization.
Customer Portal Roles
Owner
Full organizational control including user management and billing.
Admin
User and order management within organization.
Purchaser
Order placement and approval workflows.
Employee
Limited ordering capabilities.
Viewer
Read-only access to organization data.
Backoffice Roles
For system administrators and operations teams
Super Admin
Complete system access and configuration.
Admin
System administration and user management.
Operations Manager
Order and fulfillment management.
Inventory Manager
Stock and purchase orders.
Enterprise compliance framework
Comprehensive action logging
Data at rest and in transit
Database-level isolation
Security Built IntoEvery Layer
From infrastructure to application logic, security is embedded throughout the Axis Platform architecture.
- Hosted on secure cloud infrastructure with high availability
- Automated security updates and patch management
- Regular security audits and penetration testing
- Disaster recovery and business continuity planning
- Secure payment processing with PCI compliance
- Data backup and recovery procedures
- Incident response and security monitoring
- Customer support with secure escalation processes
Meet YourCompliance Requirements
Whether you're in healthcare, finance, or government, the Axis Platform provides the controls you need.
- SOC 2 Type II aligned controls
- GDPR data protection and privacy controls
- HIPAA-ready for healthcare organizations
- PCI DSS for payment card processing
- Data residency and sovereignty options
- Custom data retention policies
- Compliance reporting and audit exports
- Legal hold and e-discovery support
Multi-Tenant Security for MSP Partners
Manage multiple client organizations with complete data isolation and flexible access controls.
Organization Isolation
Complete data segregation between client organizations with row-level security.
- Separate databases per org
- No cross-contamination
- Independent user bases
- Isolated billing
Cross-Org Visibility
MSPs can view and manage multiple client organizations from a single dashboard.
- Unified MSP dashboard
- Quick org switching
- Aggregate reporting
- Client impersonation
Secure Impersonation
Login as user feature for customer support with complete audit trails.
- Support troubleshooting
- Full audit logging
- Session time limits
- Read-only mode option